Privacy Policy

1. Information We Collect

At iTechos Nepal, we collect personal information that you provide directly when you interact with our services. This may include your name, contact details, billing and shipping addresses, payment information, and account credentials. We may also collect information related to your order history and preferences in order to provide a better and more personalized experience.

2. How We Use Your Information

The information we collect is used to process and fulfill your orders, manage your account, and communicate important updates regarding purchases or services. With your consent, we may also send promotional or marketing communications. Additionally, the information helps us improve our services, enhance user experience, and maintain the security of our platform by detecting and preventing fraudulent activities.

3. Information Sharing

We may share your information with trusted third-party partners who help us operate our services efficiently. These partners may include payment processors to complete secure transactions, shipping and logistics providers to deliver orders, and service providers who assist with technical or operational support. We may also disclose information to legal authorities when required to comply with applicable laws and regulations.

4. Your Rights

You have the right to access the personal information we hold about you and request corrections if the information is inaccurate. You may also request the deletion of your personal data where applicable, opt out of marketing communications at any time, and withdraw your consent for data processing where consent is the legal basis.

5. Security

We take the protection of your personal information seriously and implement appropriate technical and organizational security measures. These measures include encryption of sensitive data, secure payment processing systems, regular security monitoring, and strict access controls to ensure that only authorized personnel can access sensitive information.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us using the details below.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be published on this page, and the revised date will be indicated below.

Last Updated: 5/8/2025